Return Policy

You may cancel your order at any time before it ships, and after it ships, the rules regarding refunds default to our regular return policy -- which is hassle-free returns for 60 days after shipment date.

If you customized a timepiece by engraving it and then wish to return it later on, you will get a full refund minus $350 USD for the cost of replacing the personalized platinum back plate.

All you need to do is contact us at using the Contact Us link and once we have received the watch, we will process a full refund to the payment method on file within 3 business days.